Time, Billing, Accounting & Practice Management Software for Law Firms
 
 
Data Services  

Databases, like other applications, are susceptible to corruption or physical damage caused by factors such as power outages, network issues, hardware or viruses. If your database is damaged our database services team can help recover, repair, or rebuild your database.

Database services including repair, recovery, and rebuild are not coverd in standard ESICare plans. Please contact sales for more information or to order any of the services listed below.

Service Price Turnaround
Data recovery, repair, rebuild $195 per hour 1-3 business days*
  $495 for 4 hours  
  $895 for 8 hours  
Data import or export $195 per hour 1-2 business days
In-house upgrades $195 per hour Same day with advance booking

* Completion time is subject to database review
* A credit card must be provided prior to work being performed

 

Installation and Network Support Services

ESI provides installation services for software and interfaces to third party products such as Amicus Attorney and Print Audit, as well as network support services for basic networking. To book installation or network support please contact support at 1.888.663.4545.

Service Price Turnaround
Installation & Network Support $95 per hour 1-3 business days*

* Completion time is subject to required installation and third party product support
* A credit card must be provided prior to work being performed

 

ESICare Pro Troubleshooting Assistance

If you require assistance with problems such as network configuration, security software settings, or third party products and services take advantage of ESICare Pro Troubleshooting Assistance3. This service is available at $95/hr and grants you access to a senior level support representative or programmer who can assist with troubleshooting problems not covered by standard support plans. For further details select the Learn More link below. Learn More

 

 
US & International
Browse our Archive of Frequently Asked Question
 
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Payroll Discontinued

We will no longer be supporting ESI Payroll (US) in 2010. To find an alternative payroll solution try searching Google as many feature-rich payroll software packages exist for small to medium-sized businesses. We apologize for any inconvenience.

Antivirus Software

Read our antivirus and security software article to discover how you can deal with known issues caused by third party antivirus and security applications.

Hours of Operation

Effective June 23rd, 2010, our summer hours of operation will be 8:30AM to 4:30PM.

Need Bookkeeping Help?

ESICare support plans do not include accounting and bookkeeping services to help balance your books. If you need assistance with reconciling accounts please contact your accountant or a certified partner. On-demand training courses are also available to assist you with learning how to reconcile accounts.

Get the Latest Updates

Use the Check for Updates feature, available in ESILAW 2004.1 or higher, to download the latest software updates and hotfixes. Updates and hotfixes can also be ordered on CD or downloaded here.

 
   
 
ESILAW Law Firm Accounting Software Electronic Billing Software for Law Firms  
Why Law Firms Prefer ESILAW Law Firm Trust Accounting  
Law Firm Client & Matter Management Lawyer & Timekeeper Reporting  
Legal Conflict Tracking Software Billing Realization Reports  
Legal Time Tracking Software Collection Realization Reports  
Legal Expense Tracking Software Law Firm E-mail Management Software  
Legal Calendaring Software Cost Recovery for Law Firms  
Document Assembly Software Photocopy Cost Recovery  
Document Management Software Printer Cost Recovery  
Legal Billing Software    
  Contact Information
Toll Free: 1.888.663.4545
  International: 1.604.990.1779
Fax: 1.604.990.1789
sales@esilaw.com
 
  ESI Software Inc.
113 - 980 W 1st Street
North Vancouver, BC
V7P3N4 Canada
 
 
Copyright 2010 ESI Software Inc. - All Rights Reserved