04/12/2011 - ESILAW 2012.2 Just Around the Corner

We're working hard to bring you the next major release of ESILAW, which is tentatively scheduled for release in May. Listed below are a few of the items you can expect to see in this upcoming release.

• A brand new lawyer desktop application that is specifically for lawyers and timekeepers in the firm.
• Changes to Trust Transfers to Pay A/R and corresponding reports to provide more information and a more seamless transaction flow.
• A live, dynamic help system to help end users learn and use ESILAW.
• Increased address field lengths for client/matters and vendors.
• Enhancements to the System Balance and File Health reports.
• Several fixes to improve stability based on error reports submitted by users.
• Numerous other changes, tweaks, and fixes.

Stay tuned for more information on the 2012.2 release!

04/02/2011 - Hours of Operation for the Easter Long Weekend

Please note that our office will be closed Friday and Monday for the Easter long weekend. You can reach us up until 4:30 PM on Thursday and we will re-open on Tuesday at 8 AM, PST. Have a great long weekend!

03/09/2011 - We Need Your Feedback for the Next Release

If there are features you would like to see in the upcoming release or in a future release please take a moment to complete our poll and submit your suggestions. We value your feedback and would love to hear from you!

03/09/2011 - Using the Submit Error Report Feature in 2012.1.1

If you are encountering any errors in ESILAW be sure to submit them to us using the new 'Send Error Report' feature in 2012.1.1. This tool allows us to analyze errors that have been submitted and address them as quickly as possible so we can improve ESILAW. Note that if you encounter an error and require technical support, you will still need to contact support using standard support channels as the error submission feature does not initiate a support incident.

02/16/2011 - ESILAW 2012.1.1 Hotfix 1 Now Available for Download

This latest hotfix, now available through Check for Updates, includes numerous fixes and revisions based on user feedback. We've also added a new error reporting tool that allows you to report software issues or errors via e-mail so that we can address them promptly. For more information on this hotfix refer to the installation release notes.

02/10/2011 - Credit Card Processing for Client Payments

We're considering adding integrated credit card processing that allows processing of cards when entering a client receipt or retainer. We'd greatly appreciate your feedback to help us determine the need for this feature. Please take a minute to answer our poll!

12/21/2011 - Merry Christmas and a Happy New Year!

The staff at ESILAW would like to wish our valued customers a very Merry Christmas and all the best in the coming new year. Have a safe and happy holiday season.

12/19/2011 - Christmas Holiday Hours of Operation

Please note our hours of operation over the Christmas holidays.

Have a wonderful Christmas and a fantastic new year!

10/19/2011 - ESILAW 2012 Now Available

ESILAW 2012 is now available for download. This latest release includes a reprint checks feature, improvements to closing and re-opening client files, enhancements to Timetracker, a bill template editor, and several other improvements and fixes. ESICare subscribers can download the 2012 release using Check for Updates. For more information on this update refer to the release notes.

09/15/2011 - Win an iPad 2 or iPod Touch!

Win an iPad 2 by sending us a referral for a new customer that turns into a sale or an iPod Touch by sending us a testimonial that we can use for advertising. Learn More

06/03/2011 - Go Green with Invoice and Statement Delivery by E-mail

To receive your ESICare invoices and monthly statements by e-mail fill out the registration form and we'll make the appropriate changes to your account. Thanks for going green!

04/21/2011 - ESILAW 2011 Hotfix 3

ESILAW 2011 Hotfix 3 is now available for download. This latest hotfix addresses minor issues in the 2011.1.2 release, including those that affect client search speed and limitation diary entries for new clients. If you use the limitation diary we recommend that you install the hotfix to avoid any potential issues when adding entries for new clients. For more information on this hotfix refer to the installation release notes.

03/29/2011 - ESILAW 2011 Hotfix 2

ESILAW 2011 Hotfix 2 is now available for download using Check for Updates. This latest hotfix addresses a number of minor issues in 2011. Complete details on the issues resolved are available in the accompanying release notes.

03/19/2011 - ESILAW 2011 Hotfix 1

If you're using ESILAW 2011.1 you can download the latest hotfix using the Check for Updates feature. The hotfix addresses a number of minor issues in the 2011.1 release. We'll be releasing a second hotfix for 2011 in the next week or so so keep an eye out for that as well.

12/24/2010 - Have a Very Merry Christmas from the Staff at ESI

A Christmas message to our valued clients. Thank you for your continued support and have a wonderful Christmas!

12/14/2010 - What to Do at Year-end

If you're not sure how to handle year-end in ESILAW, watch the year-end tutorial for a quick overview of tasks you should complete at the end of your financial year. Need assistance with other features? Check out the self-paced, interactive tutorials in the Learning Center.

11/29/2010 - ESILAW 2011 - More New Features and Enhancements

ESILAW 2011 is finally here! This latest release offers several new features along with enhancements to existing ones. A short summary of what's included is outlined below.

• Automatically e-mail bills and/or statements to clients.
• New Adjust Bill feature that allows entry of soft costs and anticipated disbursements and automatic recalculation of bill fees or totals when using Create Bills.
• Addition of client-level tax rates that allow you to set individual rates for clients.
• New request and release trust transfers to pay A/R functionality. Using this feature you can request trust transfers to pay A/R and release corresponding checks.
• New Invoice journal report that reports invoices by client.
• Enhancements to the Limitation Diary including custom limitation codes, additional reporting criteria, and a stand-alone Limitation Diary form.
• New Learning Center with interactive tutorials that teach you how to use ESILAW features. Additional tutorials will be added on a regular basis.
• Additional enhancements and bug fixes.

For more information on the release view the official release notes. If you subscribe to an ESICare plan you can download the 2011 update immediately using the Check for Updates feature. If you don't subscribe to a plan and would like to upgrade please contact sales at 1.888.663.4545 or 1.604.990.1779 for upgrade pricing.

7/21/2010 - New Support Request Form

You can now submit a request for support on-line by selecting the Support Request button in the in the top right corner of the Customer Support Center.

6/24/2010 - Using ESILAW with Antivirus & Security Software

Read our antivirus and security software article to discover how you can deal with known issues caused by third party antivirus and security applications.

6/16/2010 - June 2010 Newsletter

Read the June 2010 newsletter.

5/27/2010 - ESICare Pro Troubleshooting Assistance

In recent months there has been an increase in the number of support calls related to factors outside of ESILAW such as network setup, computer hardware, security software, and third party products or services. These calls affect the quality of support we can provide to ESICare subscribers on our own products due to the amount of time it takes to resolve non-ESILAW related issues. As a result we will no longer be handling support calls for third party products, services, or network installations under standard ESICare plans and recommend you speak to your product or service provider for assistance.

In lieu of this change we are now offering a new ESICare Pro Troubleshooting Assistance service, ideal for firms that require assistance for problems outside of the scope of standard ESICare coverage (i.e. virus software configuration, network troubleshooting, etc.). For more information on this new service click here.

5/12/2010 - Office 2010 Support

ESILAW 2010.2 hotfix 1, scheduled for release in the next two weeks, will feature support for Office 2010 for word processing billing, creating documents, and other Office related features. You can subscribe to the mailing list to be notified of this and other important releases by selecting the Subscribe to the Mailing List link in the bottom right corner.

4/21/2010 - ESILAW 2010.2 Now Available

ESILAW 2010.2 introduces new features such as reporting to Excel, automatic receipt numbering, and color coded checks. If you subscribe to ESICare you can download the 2010.2 release using Check for Updates.

11/13/2009 - ESILAW Payroll Discontinued

We will no longer be supporting ESI Payroll (US) in 2010. To find an alternative payroll solution we recommend searching Google as you can easily find many feature-rich payroll software packages for small to medium-sized businesses.