7/21/2010 - New Support Request Form

You can now submit a request for support on-line by selecting the Support Request button in the in the top right corner of the Customer Support Center.

6/24/2010 - Using ESILAW with Antivirus & Security Software

Read our antivirus and security software article to discover how you can deal with known issues caused by third party antivirus and security applications.

6/16/2010 - June 2010 Newsletter

Read the June 2010 newsletter.

5/27/2010 - ESICare Pro Troubleshooting Assistance

In recent months there has been an increase in the number of support calls related to factors outside of ESILAW such as network setup, computer hardware, security software, and third party products or services. These calls affect the quality of support we can provide to ESICare subscribers on our own products due to the amount of time it takes to resolve non-ESILAW related issues. As a result we will no longer be handling support calls for third party products, services, or network installations under standard ESICare plans and recommend you speak to your product or service provider for assistance.

In lieu of this change we are now offering a new ESICare Pro Troubleshooting Assistance service, ideal for firms that require assistance for problems outside of the scope of standard ESICare coverage (i.e. virus software configuration, network troubleshooting, etc.). For more information on this new service click here.

5/12/2010 - Office 2010 Support

ESILAW 2010.2 hotfix 1, scheduled for release in the next two weeks, will feature support for Office 2010 for word processing billing, creating documents, and other Office related features. You can subscribe to the mailing list to be notified of this and other important releases by selecting the Subscribe to the Mailing List link in the bottom right corner.

4/21/2010 - ESILAW 2010.2 Now Available

ESILAW 2010.2 introduces new features such as reporting to Excel, automatic receipt numbering, and color coded checks. If you subscribe to ESICare you can download the 2010.2 release using Check for Updates.

11/13/2009 - ESILAW Payroll Discontinued

We will no longer be supporting ESI Payroll (US) in 2010. To find an alternative payroll solution we recommend searching Google as you can easily find many feature-rich payroll software packages for small to medium-sized businesses.