Data Services

Need Help with Your ESILAW Database?

Databases, like other applications, are susceptible to corruption or physical damage caused by factors such as power outages, network issues, hardware or viruses. If your database is damaged our database services team can help recover, repair, or rebuild your database. Database services including repair, recovery, and rebuild are not covered in standard ESICare plans. For more information or to order services please contact sales.


Service Price Turnaround
Data recovery, repair, rebuild $195 per hour 1-3 business days*
  $495 for 4 hours  
  $895 for 8 hours  
Data import or export $195 per hour 1-2 business days

*Completion time is subject to database review
*A credit card must be provided prior to work being performed
*Data recovery labour is non-refundable


Network Support Services

If you require assistance with networking such as mapping drives, sharing folders and setting permissions please contact your local IT support as we currently do not provide these types of services.

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Bookkeeping Help

If you need assistance with bookkeeping or reconciling your accounting there are several options available to you.

  • Sign up for a training class to learn how to manage your books.
  • Contact a certified partner or your accountant.
  • Sign up for remote bookkeeping services where available.

Please note that bookkeeping services are not included under ESICare support plans. For more information about available bookkeeping options please contact sales.

Articles

Read our antivirus and security software article to discover how you can deal with known issues caused by third party antivirus and security software.